Short answer
A regular round means I come back on a set gap without you having to book each time. On my round, outsides are every 6 weeks and insides every 12. Each visit covers the same windows, frames and sills. You don’t need to be in for outsides, and I tell you if weather moves a visit.
What is a round?
A window cleaning round is a list of homes a cleaner visits in a repeating pattern. Homes near each other are grouped, so the cleaner spends more time cleaning and less time driving. For you, it means clean windows without remembering to book.
My round covers two places only: Wickford, in the SS11 and SS12 postcode districts, and Rayleigh, in SS6. Keeping it small is a choice. It means I can do each home properly and I’m never far from the next one.
How often will you come?
- Outside windows: every 6 weeks.
- Inside windows: every 12 weeks, because indoor glass gets dirty more slowly.
- Both: outsides every 6 weeks, with insides on every other visit.
That’s the pattern I’ve chosen for my round. If a different gap suits your home better, tell me and I’ll say whether I can fit it in. How often should windows be cleaned? explains what changes the answer.
| What you choose | How often I come |
|---|---|
| Outside windows | Every 6 weeks |
| Inside windows | Every 12 weeks |
| Both | Outsides every 6 weeks, insides every other visit |
| One-off clean | Once |
What gets cleaned each visit?
The same things every time, so you know what to expect:
- Glass. Every outside pane I can reach from the ground, upstairs included.
- Frames and sills. Ask me about these when you book, because dirty frames run onto clean glass.
- Sills. Rinsed so dirt doesn’t sit there and wash back on.
- Door glass. Where I can get to it.
For insides, it’s the glass in the rooms we agreed. The outside window cleaning page lists it in full.
Do I need to be in?
Not for outsides, as long as I can reach the windows. Leave side gates unlocked, or tell me where the key is. For insides, someone needs to be in, so we agree a time. Do I need to be home for a window cleaner? goes into the detail.
What if the weather is bad?
Light rain doesn’t always stop an outside clean, because rain is soft water and pure water dries clear anyway. Strong wind, heavy rain, ice or storms can. Ask me how I handle bad-weather days.
What does the first visit look like?
The first visit on a round is often the longest, because there’s more built-up dirt and sometimes old residue in the frames. You may see a few spots after the first clean or two. Spots after the first clean explains why. After that, visits tend to be quicker because there’s less to shift.
Will I know when you’re coming?
I’ll tell you the day and roughly when to expect me. If anything changes, I’ll let you know the way you asked me to reply on the quote form.
Can I pause or stop?
Tell me and I’ll put the terms in your quote so it’s clear before you start. If you’re going on holiday, having building work done or moving, let me know and we’ll sort it out.
Can I add or remove windows later?
Yes. If you’d like insides added, a conservatory included or a window left out, tell me. I’ll update what’s included and the price will reflect it.
Is a round better than a one-off?
Not better, just different. A round keeps the glass clear without you thinking about it, and lighter dirt comes off more easily. A one-off clean suits people who only want it once, before a move or a visit. Both use the same methods.
How do you fit homes together?
I group homes that are near each other on the same route, so I spend my time cleaning rather than driving between towns. That’s the main reason I only cover Wickford and Rayleigh: the round stays tight, and if a visit needs a little longer, there’s time for it.
Common questions
Do you clean the same windows every time?
Yes, unless you ask me to change them. I keep a note of what we agreed.
What if I’m not happy with a visit?
Tell me which window and what you can see once the glass has dried. If it’s my cleaning, I want to put it right.
Can I see you working?
Of course. You’re welcome to come out and ask questions while I’m there.
