Short answer
Tell the cleaner how many windows you have, how many storeys, what’s in the way, what your frames are made of, and whether you want outsides, insides or both, regularly or once. With that, I can usually quote without a visit. If something’s unclear, I’ll ask one or two questions rather than guess.
If you’re comparing cleaners, how to choose a window cleaner and questions to ask before hiring may help.
Why don’t you show prices on the website?
Because homes differ too much for a single price to be fair. Two houses on the same road can have different numbers of windows, a conservatory, a locked side gate or a bay window that takes longer. A price list would either overcharge the simple homes or surprise the complicated ones. I’d rather quote your home on its own details.
What do you need to know?
These are the details that change a quote the most:
- How many windows. A rough count is fine. Small panes in a bay or leaded style count for more.
- How many storeys. Upstairs windows take a little longer.
- Access. Side gates, steps, narrow paths, high fences or things in the way.
- Frames. uPVC, timber, aluminium, and whether paint is cracked or wood is oiled or varnished.
- Extras. Conservatories, skylights, glass doors.
- Which service. Outside, inside or both.
- How often. A regular round, or a one-off clean.
- Your postcode. I cover SS11, SS12 and SS6.
Do you need to visit first?
Usually not. Most homes can be quoted from the details above. If I can’t tell enough, for example with an unusual layout or a lot of high glass, I’ll ask a question or two. If I still can’t be sure, I’ll tell you and suggest I look when I’m nearby.
How do I send my details?
Use the quote form. It asks for your name, address, postcode, which windows and how often, and has a box for anything else I should know. There’s one box for how you’d like me to reply: write a mobile number or an email address, whichever you prefer. I reply that way and nowhere else.
What happens after I send it?
- I read it and check your postcode is on my round.
- If something’s unclear, I ask.
- I reply with a quote and what’s included.
- If you’re happy, we agree a day. If not, that’s the end of it. There’s no pressure to say yes.
Why does the first clean sometimes cost more?
A first clean after a long gap can take longer, because there’s more built-up dirt and sometimes old residue in the frames. If that’s likely, I’ll say so in the quote, so there are no surprises on the day.
What isn’t in a quote?
I won’t add extras you didn’t ask for. If I notice something on the day, like a window I couldn’t reach or a frame that needs care, I’ll tell you rather than add it quietly.
What makes a quote go up or down?
In plain terms, time and difficulty. More windows, more storeys, small panes, awkward access and heavy dirt all take longer. A simple house with large panes and a clear path is quicker. Regular cleans tend to be quicker than one-offs after a long gap, because the dirt stays light. I’d rather explain that than give you a number that changes on the day.
What about conservatories?
The side glass of a conservatory is usually part of a normal outside clean. Roof glass is different: it needs a look at access and safety first, and some roofs can’t be cleaned safely from the ground. Mention a conservatory on the form and I’ll tell you what I can do before I quote.
Can I send photos?
You don’t need to, and the form doesn’t ask for them. A clear description is usually enough. If I need to see something, I’ll say so and we can work out how.
Common questions
Will you share my details?
No. I use them to reply and to do the job. The privacy page explains where they go.
Can I get a quote if I’m just outside SS11, SS12 or SS6?
Send it anyway. The form saves it and I’ll tell you honestly whether I can reach you.
How quickly will you reply?
As soon as I’ve looked at your details.
Can I ask for a quote for just one or two windows?
Yes. Tell me which, and I’ll quote for those.
